Who we are
Our website address is: https://quiltsbyjen.ca.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We collect and use the information you provide us in order to deliver the products, services and information you request and/or purchase from us. We do not sell or give your information to any other parties unless otherwise noted in this privacy policy.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you purchase or request a product or service from us we retain the information you supply to us for the purposes of communicating with you and delivering the product or service you requested or purchased. We do not store or retain any of your purchase method data (eg credit card data) other than what is retained by our service providers so that they may execute the purchase or any refunds requested.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Online Store
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for at least 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example PayPal and Square for payment processing, Printful for on-demand merchandise, Zoom to establish online meetings, calls, workshops, et cetera.
Further Privacy Policy for Quilts by Jen
At Quilts by Jen, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines the types of personal information we collect, how it is used, and the measures we take to protect it.
What information do we collect?
We collect information that you voluntarily provide to us, including your name, email address, and mailing address when you sign up for our newsletter, make a purchase, or contact us through our website.
We also collect information through cookies and similar technologies when you visit our website. This includes your IP address, browser type, operating system, and the pages you visit.
How do we use your information?
We use the information we collect to:
- Communicate with you about your orders, inquiries, and other requests.
- Send you newsletters and other promotional materials.
- Improve our website and customer experience.
- Prevent fraud and other illegal activities.
We may also share your information with third-party service providers who help us operate our website and process orders, such as Madmimi, Google Analytics, Buy me a coffee, Woocommerce, Square Payments, PayPal, Printful, and Akismet.
Madmimi: We use Madmimi to manage our newsletter subscriptions and email marketing campaigns. You can read Madmimi’s privacy policy here: https://www.godaddy.com/legal/agreements/privacy-policy.
Google Analytics: We use Google Analytics to track website traffic and user behavior. You can read Google Analytics’ privacy policy here: https://policies.google.com/privacy.
Buy me a coffee: We use Buy me a coffee as a donation platform. You can read Buy me a coffee’s privacy policy here: https://www.buymeacoffee.com/privacy.
Woocommerce: We use Woocommerce to process orders and manage our online store. You can read Woocommerce’s privacy policy here: https://automattic.com/privacy/.
Square Payments: We use Square Payments to process credit card payments. You can read Square Payments’ privacy policy here: https://squareup.com/legal/privacy-no-account.
PayPal: We use PayPal to process payments. You can read PayPal’s privacy policy here: https://www.paypal.com/ca/webapps/mpp/ua/privacy-full.
Printful: We use Printful to produce and ship our products. You can read Printful’s privacy policy here: https://www.printful.com/policies/privacy.
Akismet: We use Akismet to prevent spam comments on our blog. You can read Akismet’s privacy policy here: https://automattic.com/privacy/.
Your consent
By using our website, you consent to the collection and use of your personal information as outlined in this privacy policy.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.
Contact us
If you have any questions or concerns about our privacy policy or how we use your personal information, please contact us.
